Your Questions, Answered

  • Yes, we offer free estimates for simple or known issues involving 1–2 windows. This allows us to assess the problem and provide general recommendations and pricing.

  • Our Window Diagnostic Assessment is a more in-depth evaluation of multiple windows throughout your home. We identify both visible and underlying issues and provide detailed recommendations.

    Cost: $225

    If you move forward with repairs, this fee is applied toward the total cost.

  • A free estimate is best for simple or isolated issues, while a diagnostic assessment is recommended for multiple windows or when the cause of the problem is unclear.

  • We specialize in window repair and always aim to restore your existing windows when possible. Replacement is recommended only when repair is no longer a practical option.

  • In many cases, yes. Most common window issues can be repaired at a fraction of the cost of full replacement.

  • We commonly repair:

    • Windows that won’t open or close

    • Windows that won’t stay open

    • Drafty windows

    • Foggy glass or worn seals

    • Broken or worn hardware

  • Yes, we service a variety of residential window types and specialize in Andersen window repair.

  • We proudly serve Hampton Roads, including:

    • Virginia Beach

    • Norfolk

    • Chesapeake

    • Portsmouth

    • Suffolk

  • Availability varies, but we aim to schedule estimates and repairs as quickly as possible. Contact us to check current availability.

  • We accept cash, check, and electronic payments. A 3% transaction fee applies to credit or debit card payments.

  • Yes, we offer the Appleby Service Plan, which includes annual or semi-annual maintenance to keep your windows working properly and help prevent future issues.

  • If you're dealing with a single issue, a free estimate is usually sufficient. If multiple windows are involved or the issue is unclear, a diagnostic assessment is recommended.

Still have questions?

Call or text us at 757-759-3877 or request a free estimate.